Refund policy

RETURNS:
All items are final sale. We do not allow any returns. If for any reason your purchase is unsatisfactory, please email us thekraftywon@hotmail.com

We do not offer returns/exchanges. If we are able to step outside our No Return/Exchange Policy, we will require payment to cover the re-shipping fee, as well as they original item being sent back to our office. If your item is eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

 

DAMAGES AND ISSUES:                                                                                        Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If 7 business days have gone by since your purchase shows it arrived to the requested shipping address, unfortunately we can’t offer you a refund or exchange.

REFUNDS (IF APPLICABLE):
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at thekraftywon@hotmail.com.